Vendor Innovation Can Solve All Your Problems
Software providers do a lot of ?keeping up with the Jones.? If their competition adds a feature, they do to. Then each trumpets its innovations as different (somehow) from all the others. This follow-the-leader mindset may keep a vendor in business, but it doesn’t? really do much for its clients: The ?innovations? are not based […]
Why do SMBs Fail at Process Improvement? A Lack of Focus, and Impatience
Here is the Big Catch-22 for SMB managers: They have a clear need to adopt time-saving tools, but struggle to dedicate the time to implement them properly. Fancy new processing tools languish because it takes too much effort to change employee habits to use them properly. Our advice: Curb your enthusiasm and pick a simple […]