Category: CRM

How Social Media Improves Customer Experiences

Today, it’s hard to image the world without social media since the majority of people…

How CRM Can Make You a Better Sales Person

Are you in the sales field working as a sales representative and find it difficult…

How to Build 360 Degree Customer View

Customers are the lifeblood of any business and they act as a centralized repository for…

How Brands Can Build Profitable Customer Relationships

Customer acquisition and retention are the lifelines for every business. Every business, including small and…

Why Your Business Needs Mobile CRM?

Increasingly, these days most sales representatives are working remotely to meet prospects, customers’ as well…

How to Generate More Leads With CRM

Every business needs lead. But, what are leads? Leads are contacts. These are the people…

Top Benefits of Social CRM For Small Businesses

Social customer relationship management (CRM) software is a new emerging technology that can empower small…

Surveys & Customer Satisfaction: The Missing Link

Most businesses conduct customer satisfaction surveys to measure the satisfaction levels that customers have on…

Your Key to Business Success: Social CRM

Today, business people are learning more about the importance of internet marketing and digital marketing…

Why Your E-Commerce Business Should Invest in CRM Technology

In simple terms, electronic commerce (e-commerce) is defined as the selling of business products online.…