Artificial Intelligence and Customer Relationship Management – How Does it Help?
Customer relationship management has existed in multiple forms from the beginning of time, ever since there has been a seller...
Customer relationship management software
Why Your Small Business Need a CRM Solution?
Usually, each worker wears multiple hats in smaller enterprises. Each of them maintains different business operations with limited time to...
3 Key Benefits of CRM Software for Sales Professionals
Customer Relationship Management (CRM) software offers significant benefits for all departments of an organization. With the advanced capability of unifying...
SMBs and CRM: A Complicated Relationship
Today, many CRM innovations are implemented but sometimes such ‘innovations’, if not put to proper use, can complicate the process...
3 Keys of CRM Software
CRM software is more than just managing customer relations. The solution helps businesses convert prospects into customers. Sales and Marketing...
Social Networking and its Importance in Customer Relationship Management
Customers are at the heart of any business, and social networking offers more opportunities for organizations to increase customer relationship....
CRM Software Helps Map your Consumer Demographic
Demographic profiling is an essential exercise that must be done when promoting products and services. Rationalizing segments of the overall...
Aren’t Internal Customers as Important as External Customers? – Part Two
Last week, we saw how lack of proper communication can hurt internal customer service in an organization. Continuing from there,...
Communicating Effectively with your Customers and Prospects – Part Two
How you communicate with your prospects and customers, as noted in the previous post, has a direct impact on the...
