Tag: Customer relationship management software
Customer Relationship Management (CRM) software offers significant benefits for all departments of an organization. With the advanced capability of unifying customer service, sales, and marketing onto a single platform, …
Today, many CRM innovations are implemented but sometimes such ‘innovations’, if not put to proper use, can complicate the process of converting leads into actual sales customers. Small businesses …
CRM software is more than just managing customer relations. The solution helps businesses convert prospects into customers. Sales and Marketing are the heart of any business. But why aren’t …
Customers are at the heart of any business, and social networking offers more opportunities for organizations to increase customer relationship. In order to realize substantial business benefits, organizations need …
Demographic profiling is an essential exercise that must be done when promoting products and services. Rationalizing segments of the overall population will help businesses narrow down on their target …
Last week, we saw how lack of proper communication can hurt internal customer service in an organization. Continuing from there, here are some more: People: Another major obstacle to …
How you communicate with your prospects and customers, as noted in the previous post, has a direct impact on the growth of your organization. You may have a great …
In the last post, we saw the different issues that caused salespeople to waste their time and kept them from doing what they were actually hired for – selling. …
Salespeople have one of the toughest and most challenging jobs in any company. With daunting targets and demanding bosses on one side and customer expectations, whims, and tantrums on …
A sales funnel is a metaphorical description of the steps or the approach taken by the sales team of a company to sell their product or service. It starts …
