Category: CRM
Your clients may sometimes face issues with the products/services that you provide. You can find them complaining about it, whereas a few of them don’t want to discuss openly …
It has been observed that about 21% of organizations do not survive their first year. Among some reasons for failure, around 13% of SMBs fail when they ignore or …
Today, online retailers utilize various platforms to connect with their clients. eCommerce websites, social media, and online marketplaces all must be carefully managed to make sure they provide the …
Several companies have different approaches, but it’s clear the sales cycle determines how quickly you can close a deal. However only 40% of businesses meet the maximum sales cycle, …
Knowledge is power, this statement is true in every scenario. Especially when working with a help desk solution. A full knowledge base offers a more convenient way of resolving …
No doubt, selecting the right help desk software for your organization can be an overwhelming process. Every software development company in the market provides its own set of unique …
A help desk software solution can augment value and help increase productivity in a number of important areas within your organization. Also, every organization must provide excellent support based …
Today, patients expect simple access to their healthcare system including scheduling highly personalized services, personal data security, and overall privacy of health information. Many patients want to be involved …
Businesses should always maintain an effective support desk to allow their customers the full use and potential of the purchased products/services. The support team must continually reach out to …
IT professionals have their work cut out for them- it is not simple to strike a balance between minimizing expenses, maximizing the value of existing technology, and investing in …
