Most people know CRM application is about managing customer relationships. But it does more than just maintaining a strong customer relationship base. It collects information about customer
[ Read More ]CRM software is more than just managing customer relations. The solution helps businesses convert prospects into customers. Sales and Marketing are the heart of any business. But why aren’t
[ Read More ]Businesses of all sizes can greatly benefit from CRM, especially where customer management is the biggest problem. The system gathers the information from various departments and presents it
[ Read More ]In any industry the relationship between client and the company is important. It helps businesses uncover new opportunities, differentiate from the competition, and enhance customer service. A
[ Read More ]No matter how good your product is, finally it is the customer who makes the real difference. All of us know the interests and preferences of customers vary from person to person. Simply
[ Read More ]Demographic profiling is an essential exercise that must be done when promoting products and services. Rationalizing segments of the overall population will help businesses narrow down on their
[ Read More ]Customer is the glue that binds all marketing. Retaining your consumer base is a task easier said than done. During the time that this article takes shape, the screen space is also filled with
[ Read More ]In the last post, we saw a few benefits of Sales Force Automation (SFA). We’ll continue that in this post ant take a look at some more. Informed and Organized sales reps: Salespeople are most
[ Read More ]The sales function of any organization is one of the most important business functions, if not the most important. The sales function has a direct impact on the organization’s bottom line and the
[ Read More ]Last week, we saw how lack of proper communication can hurt internal customer service in an organization. Continuing from there, here are some more: People: Another major obstacle to excellent
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