Tag: customer relationship management
Customer is the glue that binds all marketing. Retaining your consumer base is a task easier said than done. During the time that this article takes shape, the screen …
In the last post, we saw a few benefits of Sales Force Automation (SFA). We’ll continue that in this post ant take a look at some more. Informed and …
The sales function of any organization is one of the most important business functions, if not the most important. The sales function has a direct impact on the organization’s …
Last week, we saw how lack of proper communication can hurt internal customer service in an organization. Continuing from there, here are some more: People: Another major obstacle to …
In any organization, no one person or one business function can run the entire show or claim to provide for all the needs of the customer. Employees, teams, and …
Continuing from last week, here are some more skills your customer-facing employees must possess. Quick thinking: Not all customers are the same and neither are their issues or concerns. …
How you communicate with your prospects and customers, as noted in the previous post, has a direct impact on the growth of your organization. You may have a great …
In the last post, we took a look at three reasons why salespeople fail. In this post, we’ll look at some more. Lack of answers: There are some salespeople, …
