HR teams in most organizations spend their valuable time answering queries from employees about terms, conditions, leave entitlements, salary, and so on. Online HR software with self-service functionality can free up the HR team by providing the employee with direct access to their personal records. Organizations can gain a lot by understanding the benefits associated with adopting self-service software and how it relates to the HR processes.
Self-service is not a significant expense and is bundled with the software package. Every time an employee or manager can use their direct access to answer a query instead of asking a member of HR team, time is saved and productivity of the inquiring employee and HR team in increased. The HR system with mobile apps offers anytime, anywhere access in a convenient way. Employees can easily check their available paid time off allowances, apply for time off, check salary details, and perform other functions.
Employee satisfaction is crucial in any organization, and self-service HR system has a very beneficial impact on it. Easy access to employee information such as benefits enrollment, salary details, pension statements – all issues that tie up the HR department with lengthy and complicated inquiries – leads to less frustration with the HR team and a better-informed workforce. It helps maintain more accurate records; each individual is responsible for their own employee records, and mistakes and errors become far less common.
HR teams always worry that they don’t have a strategic role in the organization; the compliance work and administration are diverting resources away from the more strategic role. Self-service online HR software frees up HR resources, and allows them to focus on becoming the strategic partner of the organization it always wanted to be.