SutiSoft announces the release of SutiTalk 2.1, its web-based helpdesk solution for prompt resolution of customer issues in a collaborative manner.
Los Altos, CA (PRWEB) January 18, 2012
SutiSoft Inc., a trusted provider of Software as a Service (SaaS) and enterprise solutions, announces the release of SutiTalk, an online collaboration software solution for effective communication between company employees and customers.
The new release includes features such as: Search tickets, tags, topic creation using tweets, and more making the solution easy to use and keeping users connected with updates from twitter and other accounts.
New Features Include
Create tags for posted topics to allow easy identification.
Quickly search for tickets using various search criteria such as token, name, status etc.
Create a new topic using tweets posted by your contacts on Twitter.
Feedback and Search Topic widgets now have an updated look & feel and provide synchronization of data with the SuitTalk solution.
View dashboards of other customers and know what activities they are currently performing.
Users (Employees & Customers) can now receive solution articles posted in SutiTalk in the form of email notifications.
SutiTalk is available in multiple versions: Free, Professional, Corporate, Enterprise and Unlimited. Pricing starts at $99 / 30 Days for 10 representatives. Visit http://www.sutitalk.com for more pricing and more information.
SutiSoft provides a comprehensive suite of cloud-based business platforms and solutions for companies of all sizes. These platforms include scalable and easy-to-use solutions for HR, Employee Travel & Expense, Wireless Spend Management, CRM, Document Management, Business Data Analytics, and Electronic signature. Our platforms and solutions enable small, mid-size, and large enterprise customers to control costs, save time and assist in making smart business decisions. Headquartered in Los Altos, California, SutiSoft also has regional offices in Germany, India, and Japan. For additional information visit our website at https://www.sutisoft.com.