Spend Management

Are you in sync with the voice of your customers?

It is that time of the year again! Everyone in the marketing department – from bloggers to market researchers – is looking for customer feedback on their favorite products and services. Collecting feedback, however, can be a tedious task. It often involves email, in-person, telephone, and online surveys. Online surveys are often preferred because of

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On Thanksgiving ? We Give Thanks for the Clients Who Put Their Trust in Us

As 2013 draws to a close, we pause to acknowledge the organizations that have made this year such a success for us. Our clients have made important investments in improving their business processes using SaaS-based online business software, and chose to entrust the provision of those critical services to us. For this, we are deeply

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Why do SMBs Fail at Process Improvement? A Lack of Focus, and Impatience

Here is the Big Catch-22 for SMB managers: They have a clear need to adopt time-saving tools, but struggle to dedicate the time to implement them properly. Fancy new processing tools languish because it takes too much effort to change employee habits to use them properly. Our advice: Curb your enthusiasm and pick a simple

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Why is Procurement Ignored as a Strategic Partner?

Ever since Just-in-Time manufacturing processes took the manufacturing world by storm in the late 20th Century, relationships between suppliers and their customers have become a strategic imperative for enterprises that wish to continually innovate product and process development. Somehow, though, the folks running the day-to-day relationship between the two parties keep getting left out of

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Multi-Receipt OCR: Toss the Receipts, Bring a Souvenir Instead

Are you the typical business traveller frustrated by the piles of crumbled expense receipts waiting to be classified, filed, and submitted at the end of every trip? Or perhaps you have an expense solution that allows you to scan your receipts but only one at a time. Well, there is good news! Multi-receipt optical character

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Doing Homework: What Does SaaS-Based Business Expense Report Software Cost?

We were presented with a comparison chart from a competitor by a prospective client recently (who is considering our SutiSign product). The chart certainly attempted to present their product in the best possible light, but it motivated us to explore what we felt were skewed assumptions that did not help the client truly assess the

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Installing Expense Report Software can Bring Big Side Benefits

When installing expense report management solutions in new clients over the last quarter, we were reminded of one of the bigger side benefits that many organizations reap when they decide to automate expense report processing: They take the time to review their whole set of policies and procedures to bring them up to date. As

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