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Why Don’t Salespeople Like CRM Software, And What Can You Do About It?

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This post is addressed to the senior management in an organization, the ones who typically take decisions regarding the usage of new technology to improve business processes. The digital transformation of organizations is always a good idea due to its attentive benefits, such as improved efficiency and productivity, but such changes, often drastic, are not […]

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CRM Dos & Don'ts

Digital Transformation of the Customer Relationship Management Function – Dos & Don’ts

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With the increased availability and usage of digital tools, the needs of customers have also evolved. No longer can firms simply use traditional channels such as telephone and email to maintain their relationships with their customers — they now need to go where their customers are and increase their points of contact. Digital transformation of

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CRM Best Practices to Check Out in 2022

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Today, customer relationship management systems still continue to grow, with reputable providers releasing updated features/functionality and modern suppliers entering the marketplace. So, if you are checking out enterprise software or one that is tailored for businesses, require a solution specifically designed for a mobile, decentralized workforce, or need something industry-related, there is a CRM automation

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