online survey tool

Know Where You’re Going, Before You Get Going

Surveys can be fun, intriguing, and reflective. More importantly, surveys function as casual self-appraisal tools and also help read the mind of the customer. Quick responses are most definitely achieved when surveys are done online. Online survey software helps businesses evaluate existing practices and subsequently make room for change. Inside the mind of the customer […]

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Different Survey Question Types and their Applications – Part Two

In the previous installment of this blog, we told you about the broad classification of survey questions and explained one of these categories with their applications. In part two, we will explore the other category of survey question types and their applications. As mentioned before, survey question types are classified broadly as open-ended or closed-ended.

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Different Survey Question Types and their Applications – Part One

Questions make up the very soul of your survey. It is through your questions that you make your survey boring or interesting. Make your survey interesting and your response rates increase and make your questions boring/annoying/uninteresting and your response rates drop to the ground. When creating surveys using the question library of an online survey

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Are you in sync with the voice of your customers?

It is that time of the year again! Everyone in the marketing department – from bloggers to market researchers – is looking for customer feedback on their favorite products and services. Collecting feedback, however, can be a tedious task. It often involves email, in-person, telephone, and online surveys. Online surveys are often preferred because of

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