In earlier days, sales people used to travel long distance to meet the clients or customers face-to-face in order to sell the company products and services and after the hard day job, sales representatives has to come to the office once again to record the no. of the sales done in that particular day on computer system. Sales team has to wait until the end of the day to register the details and sometimes it may lead to misleading or forgetting of some important sales information.
But the Mobile Sales Force Automation aims to eradicate the challenges faced by the sales people while working off the field. It streamlines the sales process while providing the sales team with access to important resources.
The Software can even benefit organizations as they can track the activities of the sales team, obtain real time sales updates, mobilize important resources and customer data base and oversees all the pivotal sales information between the customers and meetings doesn’t get lost.
Here are the three reasons why your business should go with mobile sales force automation route:
- Improves Sales Team Productivity
By taking the advantage of Mobile Sales Force Automation, Sales management can alleviate lost sales, Missed opportunities and disappointed customers.
The new mobile technology is a huge benefit for sales people as they can update the completed task on mobile in real time eliminating the tedious task of data entry work at office. And also whenever sales team engages with customers, they can have access to the complete customer information at their finger tips and close the deal successfully. It increases the response rate to the questions from customers and eliminates the responses like “I don’t know exactly, let me call in or I will let you know when I get back to the office.”
2. Monitor Sales Activities & Get Real Time Updates
It’s not the sales management who can benefit with the Mobile Sales Force Automation. Even the companies too can take a huge pride.
The sales manager sitting at the office desk can track the exact time of the product delivery using the GPS Tracker and view all his delivery guys on Google maps in real time. Besides the manager can even check out the current location of delivery boys and can assign some important tasks on the go. And also the manager can automatically generate reports of each delivery and send to his clients’ Sales force account directly from his app.
3. Provides Better Customer Service
Businesses run successfully only when their customers are happy with them. Mobile Sales Force Automation creates a smile on the faces of your customers. It makes the sales team to do their job easier and quicker. They can process the orders instantly, make electronic notes about their customers, check previous customer order information etc. all online. As a result, it gives more space for sales team to focus on customer issues and customer feedback.
No matter whether your enterprise is a small or big one, but every business owner wishes to hit the top notch and works on to get a name to their brand. Mobile Sales force automation is like a cherry on top and it is a must for businesses of all sizes to improve the bottom line and productivity of the sales team.