Any employee who travels on official business has to report all his expenses to claim them later. These expense reports list down all the expenses incurred by the employee in the course of his travel and each expense has to be backed by its receipt as proof. Receipt audit is the act of cross-checking an […]
Receipt Audit – What is it and Why Do You Need It? – Part One Read More »
Continuing from last week, here are some more best practices in procurement that you can implement at your workplace. A governing policy: Every organization has its own rules and regulations governing procurement. Some organizations frown at purchasing from anyone who has an adverse impact on the environment while some organizations do not like to procure
Best Practices in Procurement – Part Two Read More »
Today, procurement is an important strategic function that supports nearly all of the organization’s business operations and has an impact on organizational expenditure. Every organization wants to make its procurement as optimal and efficient as possible. By nature a complex process, it takes time for procurement to reach that stage immediately. Here’s the good news
Best Practices in Procurement – Part One Read More »
Supplier relationship management is one of the most important mandates of the procurement function of any organization, part of which is implementing best practices in supplier management. In this post, we’ll see some of these. Suppler performance management: This is an important activity that is unfortunately not followed by too many firms around the world
Best Practices in Supplier Management Read More »
In the previous post, we looked at the importance of visibility and how software allows organizations to have complete visibility into and across the business. Taking it from there, in this post, we’ll look at another kind of visibility that comes with software – real-time. Real-time visibility allows organizations to keep themselves up-to-date with everything
How Software Improves Visibility and Why it is Important – Part Two Read More »
In today’s increasingly data-driven world, restricting access to Business Intelligence (BI) to a few individuals or a few departments of an organization does not really offer any value to the organization. BI solutions can be costly to deploy and maintain, and if the whole organization is not benefitting from them, then the value is lost.
Business Intelligence for Everyone – Part Two Read More »
Last week, we saw how lack of proper communication can hurt internal customer service in an organization. Continuing from there, here are some more: People: Another major obstacle to excellent internal customer service is people, your employees themselves. Arrogance, antagonism, or egotism between two individuals, two teams, or two business units can seriously hamper their
Aren’t Internal Customers as Important as External Customers? – Part Two Read More »
No one likes to waste time and money doing mundane things that can be done faster using technology. A case in point is invoicing. Whether they offer products or services, freelancers and organizations of all sizes have to send invoices to their customers to collect payments that are due. While a typical freelancer probably sends
Online invoice software makes invoicing convenient and hassle-free Read More »
Among all the efficiency, automation, and ROI arguments for software, one important benefit of business software goes missing. Both the seller and the buyer are equally culpable in this. Both sides continuously harp on what they consider to be the important parameters but fail to grasp the importance of visibility that comes from deploying software
How Software Improves Visibility and Why it is Important – Part One Read More »
In any organization, no one person or one business function can run the entire show or claim to provide for all the needs of the customer. Employees, teams, and functions have to work together in any organization. Sometimes, the output of one function is the input to another. For example, say the marketing team works
Aren’t Internal Customers as Important as External Customers? – Part One Read More »
