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SutiSoft Announces the Release of SutiDesk 1.0, Its Online Ticket Support System

SutiSoft announces the release of SutiDesk1.0, its Online Customer Support Solution.

Los Altos, CA (PRWEB) September 24, 2013

SutiSoft announces the release of SutiDesk1.0, its online help desk software.

SutiDesk includes the creation and assignment of support tickets to agents, email templates, ticket history and a knowledgebase.

Key Features Include:

Company Registration

Register a company with SutiDesk by creating an account as admin.

Add Agents

Administrators can create any number of agents.

Ticket Creation

Create, prioritize and assign tickets to agents. An Agent can update, respond, reassign tickets and more.

Email Templates

Customizable email templates.

Knowledge Base

Build your own knowledge base by simply importing support responses and ticket resolutions.

Automatic Notifications

Automatic email notifications to end users and ticket owners.

Ticket History

Ability to view customer history and interactions.

Reports

Customize and generate reports based on customers, ticket status, agent performance and more.

For more details about the solution please visit: http://www.sutidesk.com/ or call us at 650-969-SUTI. Pricing starts at $19.95 per agent, per month.

About SutiSoft Inc.

SutiSoft Inc. is a privately held company founded by N.D. Reddy, a successful EntreSutisoft provides a comprehensive suite of cloud-based business platforms and solutions for companies of all sizes. These platforms include scalable and easy-to-use solutions for HR, Employee Travel & Expense, Wireless Spend Management, CRM, Document Management, Business Data Analytics, and Electronic signature. Our platforms and solutions enable small, mid-size, and large enterprise customers to control costs, save time and assist in making smart business decisions. Headquartered in Los Altos, California, SutiSoft also has regional offices in Germany, India, and Japan. For additional information visit our website at https://www.sutisoft.com