No matter how innovative and cost-effective your products are, if it doesn’t meet your current customers needs, interests and expectations; it will ultimately result in failure. All your efforts and hard work will vanish once your product is deemed a failure. Therefore, it is imperative for businesses to identify the actual and current customer needs, […]
Best CRM Strategies to Identify Customer Needs and Expectations Read More »
It’s no secret that clean data is the lifeblood of today’s companies. However, developing and maintaining clean data is a continuous challenge for many sales teams. Their segmentation, data privacy, personalization, and lead scoring all rely on structured data in key fields. So how can you tell if your company has dirty data? It comes
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Today, it’s hard to image the world without social media since the majority of people are spending their time on social networking channels such as Facebook, Twitter, Instagram, LinkedIn, and so on for one or another reason. Therefore, the social media element has become an inevitable tool for businesses to reach and attract potential and
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Are you in the sales field working as a sales representative and find it difficult to meet your everyday sales targets? Feeling pressured to achieve your sales quota on a daily basis? Looking out for a solution to maximize sales and close a higher number of deals more quickly? Then it’s time to adopt a
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Generally, businesses believe “Word Of Mouth” is the most powerful sales tool to sell company products and services. Of course, it’s true. But on the internet, there are a lot more words and mouths to speak about a brand. To leverage the power of word of mouth marketing, encompass CRM solutions into your retail business.
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Customers are the lifeblood of any business and they act as a centralized repository for the growth of an organization. There is no life for business without customers. They play a key role in determining the success and failure of a business. In order to better serve customers and reap maximum benefits, it’s important for
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Customer acquisition and retention are the lifelines for every business. Every business, including small and medium-sized businesses, strives hard to win customer trust and build strong and profitable relationships. Maintaining profitable relationships with customers’ help businesses earn more revenue for the organization, boost brand value, reduce customer churn rates, increase customer satisfaction, bring new business,
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Increasingly, these days most sales representatives are working remotely to meet prospects, customers’ as well as to sell company’s products and services. When the sales team is in office, they can access to the CRM data but when they are on move, they get disconnected to the wealth of the information. This creates a huge
Why Your Business Needs Mobile CRM? Read More »
Every business needs lead. But, what are leads? Leads are contacts. These are the people who have shown some form of interest in your company product or service. They visit your website, read the content, and fill out the web form. They are the ones who attend the company events, webinars, tradeshows, and provide details
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Social customer relationship management (CRM) software is a new emerging technology that can empower small businesses to monitor brand reputation, track social conversations across different social channels, generate new sales-ready leads, and build stronger, deeper and unbreakable relationships with customers. Although there are several hidden benefits associated with social CRM tool, the major advantages of
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