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Are You Monitoring Your Churn Rate?

CRM / February 24, 2014

Nobody likes to see their clients leave them. Especially if there is something that can be done to stop them from leaving us! In the race to sign up as many new customers as possible, we can sometimes neglect to monitor the number of customers discontinuing their relationship with us. Whether they found a more […]

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Sales-Marketing Automation Only Generates ROI if Your People Use It

CRM / December 6, 2013

Regardless of the CRM solution you choose, if your people use it the system will deliver the ROI you seek. To help make sure that happens, here are three ?buying mindsets? to adopt when sourcing solutions: Company-wide buy-in for your new systems will give you your full return on a CRM investment. Careful definition of

Sales-Marketing Automation Only Generates ROI if Your People Use It Read More »

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