Generally, businesses believe “Word Of Mouth” is the most powerful sales tool to sell company products and services. Of course, it’s true. But on the internet, there are a lot more words and mouths to speak about a brand. To leverage the power of word of mouth marketing, encompass CRM

Customers are the lifeblood of any business and they act as a centralized repository for the growth of an organization. There is no life for business without customers. They play a key role in determining the success and failure of a business. In order to better serve customers and reap

Customer acquisition and retention are the lifelines for every business. Every business, including small and medium-sized businesses, strives hard to win customer trust and build strong and profitable relationships. Maintaining profitable relationships with customers’ help businesses earn more revenue for the organization, boost brand value, reduce customer churn rates, increase

Increasingly, these days most sales representatives are working remotely to meet prospects, customers’ as well as to sell company’s products and services. When the sales team is in office, they can access to the CRM data but when they are on move, they get disconnected to the wealth of the

Every business needs lead. But, what are leads? Leads are contacts. These are the people who have shown some form of interest in your company product or service. They visit your website, read the content, and fill out the web form. They are the ones who attend the company events,