Generating prospects isn’t something new in this business world. Reaching out to the right people interested in the services you provide and converting them into potential clients has been an old practice for business growth. Traffic generation and prospects still remain the main challenge for 65% of the marketers. This is the reason why many […]
Enhance Lead Generation Using CRM Software Read More »
A help desk software solution can augment value and help increase productivity in a number of important areas within your organization. Also, every organization must provide excellent support based on priority level for its customers. This is needed in order to stay competitive and relevant in the current market scenario. This is where a help
Help Desk Software Improves Customer Relationship Management Read More »
Sales people should focus on the sales pipeline and closing deals while the finance team should be concerned about accurate and timely accounting. However, lack of integration between these two systems will result in a few challenges such as: Re-entering the information in CRM Data inconsistency Invoicing errors Lack of efficiency in sharing data across
Integrating Finance System with CRM – Good or Bad? Read More »
Regardless of the industry you operate in or the products or services you offer, there are several essential skills that your employees should possess while engaging with your customers. Employees who work in customer-facing roles represent the organization and, to a large extent, are the only face or voice that the customer knows in that
Essential Customer Service Skills your Employees Should Have – Part One Read More »
It is absolutely imperative for any business to closely monitor sales closely. CRM software integrated with an analytical solution makes this process easier as it lets you generate real-time reports that help you continuously measure various aspects of the process, from the lead-to-customer cycle to payment cycles to customer service performance. You can also monitor
Make Smarter Decisions With CRM Reports Read More »
Customers are an important source of income to a product based company of any size. An increase in the number of customers translates to an increase in revenue. Apart from gaining new customers, it is also extremely important for any company to retain their existing customers. Here are few tips that help you retain your
Tips To Retain Your Customers Read More »
Nobody likes to see their clients leave them. Especially if there is something that can be done to stop them from leaving us! In the race to sign up as many new customers as possible, we can sometimes neglect to monitor the number of customers discontinuing their relationship with us. Whether they found a more
Are You Monitoring Your Churn Rate? Read More »
