CRM (Customer Relationship Management) has a significant impact on the entire business. Besides being a sales and marketing tool for businesses, it does a lot to standardize the business processes day to day. SMEs have to continuously engage, follow-up on quality leads, and track various sales activities. They have to ensure that data flows seamlessly […]
How CRM Can Help Boost Customer Relationships? Read More »
Every business needs lead. But, what are leads? Leads are contacts. These are the people who have shown some form of interest in your company product or service. They visit your website, read the content, and fill out the web form. They are the ones who attend the company events, webinars, tradeshows, and provide details
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Social customer relationship management (CRM) software is a new emerging technology that can empower small businesses to monitor brand reputation, track social conversations across different social channels, generate new sales-ready leads, and build stronger, deeper and unbreakable relationships with customers. Although there are several hidden benefits associated with social CRM tool, the major advantages of
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In simple terms, electronic commerce (e-commerce) is defined as the selling of business products online. In this digital age, the majority of people in the world prefer to purchase products online because of its ability to buy products from the comfort of their home at any time, and also offers products for cheaper prices, provides
Why Your E-Commerce Business Should Invest in CRM Technology Read More »
Have you ever lost a valuable customer to a competitor and wonder why they decided to leave you? A positive customer experience strategy will help you to find the drawbacks in serving your customers better and provides insights in identifying the needs of your customers. It will provide you with inputs to plan a better
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Marketing is the most important aspect of a successful business. Even if your business produces the best quality products and offers better service than your competitors, without a proper marketing strategy it’s difficult to reach potential customers. Integration of a customer relationship management (CRM) solution into your marketing campaign aides your business to function properly.
CRM Integration: 3 Key Marketing Benefits Read More »
Most people know CRM application is about managing customer relationships. But it does more than just maintaining a strong customer relationship base. It collects information about customer behavior, purchasing habits, interests, past histories, customer profiles and so on. In today’s market, customers are considered the backbone for any kind of business. They play a key
CRM Solution for Real Time Customer Engagement Read More »
These days, everybody is talking about cloud CRM. Customer Relationship Management has become a big buzzword in today’s modern business world. Many businesses know the significant benefits associated with CRM. If your business is a small organization managing 50-100 people or a big enterprise managing more than 500 people, every business (no matter small or
Cloud CRM Software: Top Business Benefits Read More »
Sales are the background for any organization. Without profitable sales, businesses cannot generate high returns and with no profits, businesses face failures and eventually results in shut down of a company. Sales department plays a pivotal role in the well being of an organization. They are the biggest asset to the company. Sales people are
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Getting a new business lead is as important as nurturing the lead and converting it into a sale. Most businesses struggle in converting a prospect into a consumer. This may be due to the several reasons such as: differences in the marketing and sales team, delay in contacting the lead, the sales team may not
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