CRM software

CRM Software

Improving Collaboration between Sales & Marketing – Part Two

This is a continuation of the previous post where we touched on the importance of collaboration between an organization’s sales and marketing teams. One way to improve this collaboration is to involve the sales team in defining the marketing message and planning marketing activities. In this post, we’ll look at some other ways. Common objectives […]

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CRM Software

Practices to Follow for Effective Customer Relationship Management – Part One

With more and more organizations realizing the importance of implementing a coherent and consistent Customer relationship Management (CRM) program and with vendors providing them with newer and innovative tools that solve their needs, the adoption and practice of CRM is seeing an explosive growth today. However, there is a lot more to effective CRM than

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CRM System

Building A Sales Funnel

A sales funnel is a metaphorical description of the steps or the approach taken by the sales team of a company to sell their product or service. It starts with the preliminary contact and ends, hopefully, with a sale. The sales funnel acts as a visual representation of the lead status which helps the salespeople

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CRM System

Tips To Retain Your Customers

Customers are an important source of income to a product based company of any size. An increase in the number of customers translates to an increase in revenue. Apart from gaining new customers, it is also extremely important for any company to retain their existing customers. Here are few tips that help you retain your

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