Nobody likes to see their clients leave them. Especially if there is something that can be done to stop them from leaving us! In the race to sign up as many new customers as possible, we can sometimes neglect to monitor the number of customers discontinuing their relationship with us.

Regardless of the CRM solution you choose, if your people use it the system will deliver the ROI you seek. To help make sure that happens, here are three ?buying mindsets? to adopt when sourcing solutions: Company-wide buy-in for your new systems will give you your full return on a