If you are thinking Customer Relationship Management (CRM) is just for large organizations, probably you are wrong. Now, even small businesses should leverage CRM software to gain an edge over competitors. Today’s CRM software does more than just building relationships with customers. The software can drive greater productivity, efficiency by
Business travel is equally as important as customer relationship. To expand your business, drive sales, and boost revenues, sales representatives have to travel. With employees traveling frequently in a month, it can be difficult for businesses to capture data to demonstrate the return-on-investment of their business travel. Not capturing business
In any industry the relationship between client and the company is important. It helps businesses uncover new opportunities, differentiate from the competition, and enhance customer service. A sophisticated CRM software solution helps businesses cultivate and maintain a client-base that serves as a long-term asset for the firm. It provides an
Today’s business landscape is not the same what it was a decade ago. With the increase of mobile devices and cloud-based applications, the way we interact with customers has changed dramatically. New trends can have a significant impact and add a competitive edge to your business. Keeping Pace With Mobile
Mobile phones have become a necessity in our day-to-day lives. Right from the office work to managing your household, everything can be done at your fingertips with your smartphone. Increased usability of smartphones has introduced a new concept ‘Mobile CRM’ – for sales and marketing. This feature has proven to
As businesses start growing, business owners have to strengthen their security levels to keep all the customer information confidential and avoid leakage. Earlier we have seen the CRM software offering basic level functionality for the organization in organizing the contacts, storing all the interactions took place between the business and
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