How to Build 360 Degree Customer View
Customers are the lifeblood of any business and they act as a centralized repository for the growth of an organization. There is no life for business without customers. They play a key role in
[ Read More ]How Brands Can Build Profitable Customer Relationships
Customer acquisition and retention are the lifelines for every business. Every business, including small and medium-sized businesses, strives hard to win customer trust and build strong and
[ Read More ]Why Your Business Needs Mobile CRM?
Increasingly, these days most sales representatives are working remotely to meet prospects, customers’ as well as to sell company’s products and services. When the sales team is in office,
[ Read More ]How to Generate More Leads With CRM
Every business needs lead. But, what are leads? Leads are contacts. These are the people who have shown some form of interest in your company product or service. They visit your website, read the
[ Read More ]Top Benefits of Social CRM For Small Businesses
Social customer relationship management (CRM) software is a new emerging technology that can empower small businesses to monitor brand reputation, track social conversations across different
[ Read More ]Surveys & Customer Satisfaction: The Missing Link
Most businesses conduct customer satisfaction surveys to measure the satisfaction levels that customers have on their business products and services. Are customer surveys the only means to
[ Read More ]Your Key to Business Success: Social CRM
Today, business people are learning more about the importance of internet marketing and digital marketing to market their products and services online. Firstly, when we think about the phrase
[ Read More ]Why Your E-Commerce Business Should Invest in CRM Technology
In simple terms, electronic commerce (e-commerce) is defined as the selling of business products online. In this digital age, the majority of people in the world prefer to purchase products
[ Read More ]5 Steps to Creating a Memorable Customer Experience
Have you ever lost a valuable customer to a competitor and wonder why they decided to leave you? A positive customer experience strategy will help you to find the drawbacks in serving your
[ Read More ]CRM Integration: 3 Key Marketing Benefits
Marketing is the most important aspect of a successful business. Even if your business produces the best quality products and offers better service than your competitors, without a proper
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