Customer acquisition and retention are the lifelines for every business. Every business, including small and medium-sized businesses, strives hard to win customer trust and build strong and
[ Read More ]Increasingly, these days most sales representatives are working remotely to meet prospects, customers’ as well as to sell company’s products and services. When the sales team is in office,
[ Read More ]Every business needs lead. But, what are leads? Leads are contacts. These are the people who have shown some form of interest in your company product or service. They visit your website, read the
[ Read More ]Social customer relationship management (CRM) software is a new emerging technology that can empower small businesses to monitor brand reputation, track social conversations across different
[ Read More ]Most businesses conduct customer satisfaction surveys to measure the satisfaction levels that customers have on their business products and services. Are customer surveys the only means to
[ Read More ]Today, business people are learning more about the importance of internet marketing and digital marketing to market their products and services online. Firstly, when we think about the phrase
[ Read More ]In simple terms, electronic commerce (e-commerce) is defined as the selling of business products online. In this digital age, the majority of people in the world prefer to purchase products
[ Read More ]Have you ever lost a valuable customer to a competitor and wonder why they decided to leave you? A positive customer experience strategy will help you to find the drawbacks in serving your
[ Read More ]Marketing is the most important aspect of a successful business. Even if your business produces the best quality products and offers better service than your competitors, without a proper
[ Read More ]Most people know CRM application is about managing customer relationships. But it does more than just maintaining a strong customer relationship base. It collects information about customer
[ Read More ]
