CRM

CRM Dos & Don'ts

Digital Transformation of the Customer Relationship Management Function – Dos & Don’ts

CRM / January 25, 2023

With the increased availability and usage of digital tools, the needs of customers have also evolved. No longer can firms simply use traditional channels such as telephone and email to maintain their relationships with their customers — they now need to go where their customers are and increase their points of contact. Digital transformation of […]

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Customer Relationship Management

What are the Ideal Features of An Online Customer Relationship Software Solution?

CRM / January 5, 2023

Customer Relationship Management (CRM) has been completely transformed with the introduction of technology in the form of CRM software. A further revolution in CRM technology is online CRM software, where firms can access their solution from anywhere and at any time. As more and more organizations have started deploying and using online CRM software, there

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AI-powered CRM solution

Know How Artificial Intelligence is Changing CRM

CRM / July 19, 2022

Today, a customer relationship management platform is the most sought after solution worldwide. The software is a fully functional and feature-rich application; it is presently undergoing a massive transformation propelled by artificial intelligence. Companies are looking for robust CRM software solutions with AI capabilities. These solutions are powerful data aggregation tools, which allow organizations to

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CRM Software

Why is CRM Critical for Sales?

CRM / July 5, 2022

In every business, managing relationships can be seen through various lenses. As the sales manager, when you talk about customer relationship management, you basically indicate a sales app that is used for forecasting revenue, reports, and analytics. Salespeople see it as the system to track sales tasks and ensure that the sales reps meet targets

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CRM Software

CRM Customization Features and the Measurable Benefits in Your Business

CRM / June 24, 2022

Today, several customer relationship management solutions offer you sufficient power to manage all use-case scenarios. And customization broadens the path to drive more value out of your CRM software by tailoring the solution to your specific business requirements. So, to make you understand how the system can help you obtain your objectives, here we present

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crm software

Importance of Lead Management in CRM

CRM / June 13, 2022

Organizations create prospects via various sources like ads, cold calls, emails, and more. Today, it is crucial to have efficient customer relationship management software to handle them. Do you think an Excel sheet will be enough? Then you are thinking for the short-term. Several businesses go through difficult times converting leads to clients as they

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