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customer relationship management

CRM Dos & Don'ts

Digital Transformation of the Customer Relationship Management Function – Dos & Don’ts

CRM /

With the increased availability and usage of digital tools, the needs of customers have also evolved. No longer can firms simply use traditional channels such as telephone and email to maintain their relationships with their customers — they now need to go where their customers are and increase their points of contact. Digital transformation of […]

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hrm software

Major CRM Time-Saving Tips to Grow Your Client Database

CRM /

Running a business can be thrilling, rewarding, and sometimes quite overwhelming. On the other hand, moving into the world of software selection can feel like a never-ending battle. Hence, not selecting the appropriate solution for your business can result in tedious time-consuming tasks rather than focusing on more critical ones. There are several solutions available

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Go Digital with CRM Software to Develop Customer Satisfaction

CRM /

When someone studies on the internet, it would become quite clear that the expense of obtaining a new client is exponentially greater than the cost of retaining an existing customer. Hence, when it comes to attracting new prospects, prioritizing, nurturing, and converting leads, customer relationship management deserves the same place on the priority list for

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Integrating An Effective CRM Software: What Can It Do for Your Sales And Marketing Teams

CRM /

Before starting, it is important for you to understand what customer relationship management (CRM) is and how integrating it can be beneficial for your organization. Your sales department has all the tools that improve tracking, keep prospects organized, and generate activity alerts they require for staying privy to the actionable and relevant information. Moreover, the

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SutiExpense Simplifies the Expense Report Audit Process

CRM Solution for Real Time Customer Engagement

CRM, Human Resource /

Most people know CRM application is about managing customer relationships. But it does more than just maintaining a strong customer relationship base. It collects information about customer behavior, purchasing habits, interests, past histories, customer profiles and so on. In today’s market, customers are considered the backbone for any kind of business. They play a key

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Cloud CRM Software

3 Keys of CRM Software

CRM /

CRM software is more than just managing customer relations. The solution helps businesses convert prospects into customers. Sales and Marketing are the heart of any business. But why aren’t businesses having CRM software, not leveraging its benefits to the fullest? Or is it that the CRM software you chose doesn’t feature basic capabilities that allow

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