During this COVID-19 pandemic, people are thinking of ways to prepare for social and economic recovery from disruption. The government has efficiently managed to address the present scenario keeping in mind the safety and health of its people and business. With companies adopting more remote work to ensure the safety of their staff, certain challenges such as handling clients, stakeholders, ...

In a world full of digital gadgets and smartphones, migrating business to a digital platform is the call of the hour. Clients are getting smarter, and to retain them, you must switch to a robust solution. So, it is the right time to change our strategies from being reactive to becoming proactive and look for solutions to problems before they ...

Accounting companies have been slower to adopt the concept of customer relationship management than other industries. Instead, many organizations still rely on spreadsheets for their business development and other event management activities, potentially missing out on opportunities to maximize revenue by proactively managing leads and selling additional services to clients. The primary issue with traditional paper-based methods to manage customer ...

Sales representatives should reach out to their customers explaining how to utilize products and services, plus respond to their queries quickly in order to increase sales. A customer relationship management (CRM) software enables salespeople to track and respond to the flood of customer queries received via multiple channels such as websites, emails, social media, and more. A few advanced solutions ...

In today’s competitive business world, enterprises must build and maintain good relationships with their customers in order to achieve success. To enforce this, businesses must reach out to their customers regularly to resolve their support queries and help them utilize the fullest value of your products or services. But, it can be difficult for support teams to handle the monotonous ...

One of the most useful enhancements benefitting sales and marketing professionals today is a customer relationship management (CRM) solution. An automated CRM system helps you to monitor and manage current as well as future customer relationships. The solution aids both the sales and marketing teams to nurture the organization’s contacts in a more efficient way. When your marketing team obtains ...