Customer service is an important activity in any business. Customers want immediate resolution for their queries, and a CRM solution with advanced customer service management and scheduling tools helps you go above and beyond your clients’ expectations. You can store and retrieve information quickly, deliver efficient service to your clients, and retain them to keep […]
Modern CRM Software for Better Customer Experience Read More »
Customers are at the heart of any business, and social networking offers more opportunities for organizations to increase customer relationship. In order to realize substantial business benefits, organizations need to better plan, manage, and measure their social networking efforts. By integrating social networks with the CRM solution, organizations can gain the ability to better listen
Social Networking and its Importance in Customer Relationship Management Read More »
No matter how good your product is, finally it is the customer who makes the real difference. All of us know the interests and preferences of customers vary from person to person. Simply following the traditional marketing strategies does not guarantee profits; you need to go beyond the traditional practices to stand ahead of the
Make your Business Customer-centric with Online CRM software Read More »
The Customer relationship management (CRM) software market has been growing impressively over the years as more and more organizations are waking up to its potential. More connected devices, SaaS method of delivery, and analytics are some of the factors driving this growth. So, with this trend set to continue in the future, what can you,
CRM Software in 2016 – What Can You Look Forward To? Read More »
Online CRM software can give a great boost to your customer relationship management efforts – if implemented and used the right way. If not, your CRM software solution can just be a complicated and costly toy that your employees have no idea how to use while it burns a giant hole in your balance sheet.
Deploying Online CRM Software? Here Are Some Things to Keep In Mind Read More »
Small and medium-sized businesses have specific requirements for CRM software for which they need customized solutions. Custom-made online CRM solutions figure out the actual needs of small businesses and enable them to provide better service to customers and prospects. The software is designed for a variety of SMB users and it can be pre-customized. The
Custom-made Online CRM Solutions for SMBs Read More »
Using CRM technologies, organizations will gain valuable insight on how to manage enterprise data and capitalize on lead to sales conversions. Technology provides Key Performance Indicators (KPIs) that can be used to identify client behavior and deliver accordingly. Customer service can be transformed from a mere back-office function into a more proactive revenue-building initiative. As
Maximize sales by leveraging customer data with SutiCRM Read More »
Demographic profiling is an essential exercise that must be done when promoting products and services. Rationalizing segments of the overall population will help businesses narrow down on their target audience. Online CRM software helps filter through different types of demographics related to age, gender, and income levels to give vendors a clear cut picture of
CRM Software Helps Map your Consumer Demographic Read More »
Customer is the glue that binds all marketing. Retaining your consumer base is a task easier said than done. During the time that this article takes shape, the screen space is also filled with various social media sites. That’s the first clue. The blend of social media and CRM will have customers listening to you.
CRM and Social Media Read More »
The sales function of any organization is one of the most important business functions, if not the most important. The sales function has a direct impact on the organization’s bottom line and the more effective the sales team, the more profitable the organization. Therefore, every organization must seek to optimize its sales function and ensure
Benefits of Sales Force Automation – Part One Read More »
