Today, procurement is an important strategic function that supports nearly all of the organization’s business operations and has an impact on organizational expenditure. Every organization wants
Supplier relationship management is one of the most important mandates of the procurement function of any organization, part of which is implementing best practices in supplier management. In
In the previous post, we looked at the importance of visibility and how software allows organizations to have complete visibility into and across the business. Taking it from there, in this post,
In today’s increasingly data-driven world, restricting access to Business Intelligence (BI) to a few individuals or a few departments of an organization does not really offer any value to the
Last week, we saw how lack of proper communication can hurt internal customer service in an organization. Continuing from there, here are some more: People: Another major obstacle to excellent
No one likes to waste time and money doing mundane things that can be done faster using technology. A case in point is invoicing. Whether they offer products or services, freelancers and
Among all the efficiency, automation, and ROI arguments for software, one important benefit of business software goes missing. Both the seller and the buyer are equally culpable in this. Both
In any organization, no one person or one business function can run the entire show or claim to provide for all the needs of the customer. Employees, teams, and functions have to work together in
No one disputes the value of informed decisions in today’s business world. Gone are the days of guessing through and groping in the dark while making decisions, either through the lack of
Continuing from last week, here are some more skills your customer-facing employees must possess. Quick thinking: Not all customers are the same and neither are their issues or concerns. However,