Best Practices in Procurement – Part One
Today, procurement is an important strategic function that supports nearly all of the organization’s business operations and has an impact on organizational expenditure. Every organization wants
[ Read More ]Best Practices in Supplier Management
Supplier relationship management is one of the most important mandates of the procurement function of any organization, part of which is implementing best practices in supplier management. In
[ Read More ]How Software Improves Visibility and Why it is Important – Part Two
In the previous post, we looked at the importance of visibility and how software allows organizations to have complete visibility into and across the business. Taking it from there, in this post,
[ Read More ]Business Intelligence for Everyone – Part Two
In today’s increasingly data-driven world, restricting access to Business Intelligence (BI) to a few individuals or a few departments of an organization does not really offer any value to the
[ Read More ]Aren’t Internal Customers as Important as External Customers? – Part Two
Last week, we saw how lack of proper communication can hurt internal customer service in an organization. Continuing from there, here are some more: People: Another major obstacle to excellent
[ Read More ]Online invoice software makes invoicing convenient and hassle-free
No one likes to waste time and money doing mundane things that can be done faster using technology. A case in point is invoicing. Whether they offer products or services, freelancers and
[ Read More ]How Software Improves Visibility and Why it is Important – Part One
Among all the efficiency, automation, and ROI arguments for software, one important benefit of business software goes missing. Both the seller and the buyer are equally culpable in this. Both
[ Read More ]Aren’t Internal Customers as Important as External Customers? – Part One
In any organization, no one person or one business function can run the entire show or claim to provide for all the needs of the customer. Employees, teams, and functions have to work together in
[ Read More ]Business Intelligence for Everyone – Part One
No one disputes the value of informed decisions in today’s business world. Gone are the days of guessing through and groping in the dark while making decisions, either through the lack of
[ Read More ]Essential Customer Service Skills your Employees Should Have – Part Two
Continuing from last week, here are some more skills your customer-facing employees must possess. Quick thinking: Not all customers are the same and neither are their issues or concerns. However,
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