Selling is not the easiest job in the world. With quarterly and yearly targets on one side and unresponsive customers on the other, the phrase, ‘between a rock and a hard place’ could very well accurately describe a salesperson’s position. Apart from a great work ethic, salespeople need to possess a wide variety of skills […]
Why Do Salespeople Fail? — Part One Read More »
A sales funnel is a metaphorical description of the steps or the approach taken by the sales team of a company to sell their product or service. It starts with the preliminary contact and ends, hopefully, with a sale. The sales funnel acts as a visual representation of the lead status which helps the salespeople
Building A Sales Funnel Read More »
With organizations recognizing that happy customers are their best ambassadors, they started devoting a massive number people and resources to ensure customer satisfaction, and the Customer Support function has become a very important strategic business unit today. Customer support has come a long way away from the days of long queues of phone calls or
Why You Should Use Online Customer Support Software Read More »
It is absolutely imperative for any business to closely monitor sales closely. CRM software integrated with an analytical solution makes this process easier as it lets you generate real-time reports that help you continuously measure various aspects of the process, from the lead-to-customer cycle to payment cycles to customer service performance. You can also monitor
Make Smarter Decisions With CRM Reports Read More »
