Social Conversations, Connected to Your Pipeline
Track conversations, capture leads, and respond to customers across social channels, all from inside SutiCRM.
SutiCRM Social CRM connects your social media activity directly to your sales and marketing pipeline. Monitor brand mentions, capture leads from social interactions, engage with prospects in real time, and keep every conversation tied to the right contact or account, without switching between platforms.
Social Publishing and Scheduling
Plan and publish content across your social channels without leaving the CRM.
Post Scheduling
Schedule posts across multiple social channels in advance and manage your entire content calendar from one place.
Multi-Channel Publishing
Publish once and push content to every connected social channel, keeping your brand voice consistent everywhere you show up.
Social Listening and Monitoring
Stay on top of every conversation happening around your brand, your competitors, and your industry across social channels.
Social Listening
Monitor mentions, comments, and conversations across social platforms so your team never misses a signal from a prospect or customer.
Brand Mention Tracking
Get notified when your brand, products, or key topics are mentioned online so your team can respond while the conversation is still active.
Competitor Monitoring
Track what is being said about your competitors on social channels to spot market shifts and messaging changes as they happen.
Social Lead Generation
Capture qualified leads directly from social engagement and route them straight into your CRM pipeline without manual data entry.
Social Lead Capture
Convert social interactions into qualified leads automatically, with contact details routed straight into your pipeline.
Social Profile Matching
Connect social profiles to existing contacts and accounts so your team has full context before responding to any message or comment.
Lead Source Attribution
Track which social channels and posts are generating leads so your team knows where to focus social selling effort.
Social Lead Ads Integration
Sync leads directly from Facebook and LinkedIn Lead Ads into SutiCRM the moment someone submits a form, no exporting or manual upload required.
Social Engagement and Response
Manage every social conversation from inside SutiCRM so your team responds faster and stays consistent across channels.
Unified Social Inbox
Manage messages and comments from every connected social channel in a single inbox.
Team Collaboration on Social
Assign social conversations to the right team member and track response times so customer interactions stay timely and consistent.
Response Time Tracking
Monitor how quickly your team responds to social messages and comments so service standards are met across every channel.
Social Campaign Integration
Connect social activity to your broader marketing campaigns and measure the impact on pipeline and revenue.
Campaign and Social Integration
Tie social engagement back to specific campaigns so you can measure what is driving conversation and conversions, not just impressions.
Social Campaign Reporting
See how social activity performs alongside email and other channels in one consolidated campaign report.
Engagement to Pipeline Reporting
Track the journey from a social interaction to a qualified lead to a closed deal so the value of social selling is clearly visible.
Built for Every Role
See how social campaigns perform alongside other channels and tie engagement directly to leads and pipeline.
Get qualified leads sourced from social engagement without manually tracking conversations across platforms.
Respond to customer questions and complaints on social channels using the same record your team already works from in the CRM.
Monitor mentions and engage with your audience in real time so nothing about your brand goes unnoticed.
Discover how SutiCRM simplifies processes, boosts productivity, and helps your team work smarter.
Features
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